While information is the cornerstone of our ability to provide superior service,
our most important asset is our customers' trust. Keeping customer information secure,
and using it only as our customers would want us to, is a top priority for all of
us at The Word´s Finest Clubs. Here then, is our promise to our individual customers
We will safeguard, according to strict standards of security and confidentiality,
any information our customers share with us.
We will limit the collection and use of customer information to the minimum we
require to deliver superior service to our customers, which includes advising our
customers about our products, services and other opportunities,
and to administer our business.
We will permit only authorized employees, who are trained in the proper handling
of customer information, to have access to that information. Employees who violate
our Privacy Promise will be subject to our normal disciplinary process.
We will not reveal customer information to any external organization unless we
have previously informed the customer in disclosures or agreements, been authorized
by the customer, or are required by law or our regulators.
We will always maintain control over the confidentiality of our customer information.
We may, however, facilitate relevant offers from reputable companies. These companies
are not permitted to retain any customer information unless the customer has
specifically expressed interest in their products or services.
We will tell customers in plain language, initially and at least once annually,
how they may remove their names from marketing lists. At any time, customers can
contact us to remove their names from such lists.
Whenever we hire other organizations to provide support services, we will require
them to conform to our policy standards and to allow us to audit them for compliance.
We will attempt to keep customer files complete, up to date, and accurate.
We will tell our customers how and where to conveniently access their account
information (except when we're prohibited by law), and how to notify us about
errors which we will promptly correct.